LEARNING EXPERIENCE DESIGN
SAAS CLIENT ENABLEMENT COURSES AND LMS MANAGEMENT
Tools Employed: Thinkific LMS, Articulate Storyline, RISE 360, Brillium (online exam platform), Accredible (online certification tool)
Company: Hootsuite
Target Audience: Company clients, Social Media professionals, Social Media users
Delivery Method: Online Asynchronous, On-demand
Deliverables: Course shells, online exams, interactive knowledge checks, resource libraries, needs and assessment analysis, CSAT surveys.
Hootsuite Academy is the online education unit of Hootsuite. It aims to make everyone better at social by offering 6 courses for all levels of social media users. As an LMS admin, Senior learning experience designer, and team lead, I was responsible for a system of ~3M users and for enhancing and improving both the ed-tech solutions and the overall learning experience.
Sample: Hootsuite Academy Courses
.png)
Academy Knowledge check sample (Storyline 360)
Academy exam intro sample
Sample: Hootsuite Academy Courses
E-ORIENTATION FOR INTERNATIONAL TEACHING ASSISTANTS
Tools Employed: Canvas LMS, TechSmith Snagit, Blackboard Collaborate Ultra
Institution: University of Toronto, Centre for International Experience
Target Audience: International university teachers and teaching assistants
Delivery Method: Online, Synchronous and Asynchronous
Deliverables: Course Shell, Online Modules, Online Resource Pages, Intro Videos, Live Webinars, Slide Decks, Glossary, Discussions Boards, Assessment surveys
An online program and series of webinars designed for incoming and current international graduate students who are interested in teaching at the University of Toronto. This e-orientation is designed to help participants consider their existing strengths and experiences within a multicultural classroom environment.
DIGITAL HUMANITIES WORKSHOPS
Tools Employed: BlippAR, A-Frame WebVR, Canvas LMS
Institution: University of Toronto, MADLab
Target Audience: Advanced humanities students
Delivery Method: Face-to-Face
Deliverables: Instruction pages, worksheets, Group assignment design
I developed two hands-on workshops introducing humanities students to emerging tech. While these workshops allow students to obtain practical knowledge in working with digital tools, they also help students to (1) understand how theoretical concepts are translated into tech platforms, (2) to develop technological literacy, and (3) to develop problem-solving skills.
HUMANITIES ONLINE COURSES
Tools Employed: Canvas LMS, Wikis, G Suite, Blackboard Collaborate Ultra, Zoom
Institution: University of Toronto, Faculty of Arts and Science
Target Audience: Undergrad humanities students
Delivery Method: Online, Synchronous and Asynchronous
Deliverables: Lesson Plans and storyboards, Slide Decks, Live Webinars, Group work and Worksheets, Online Group Pages, Assignments Design, Community Agreements, Assessment surveys
Developed multiple materials and assignments for students' engagement in three humanities and social sciences online courses. The materials were designed to guide and help students orient themselves within the array of course materials, conduct knowledge checks, and promote reflection and experiential learning.
